About Germain Hôtels
Germain Hotels is first and foremost a family business that has been in operation for three generations.
We are behind Le Germain, Alt and Escad hotels and are located across Canada. We are truly proud to be among the 50 best-managed companies in the country.
For over 30 years, we have made a name for ourselves through our attentive and personalized service, the iconic style of our various hotels and restaurants, and our innovative practices.
We create an emotional connection with our guests, our staff and our communities across the country. With us, one thing is certain: the well-being of those we host is our priority.
« After 30 years of unforgettable encounters, our objective remains the same: to do hospitality differently by creating an emotional connection not only with our teams and our guests, but also with the communities across the country that welcome us with open arms. »
Christiane Germain
Co-President
Our mission
Our mission is to create, develop and manage boutique and lifestyle hotels designed to reflect the latest trends and environmental concerns, where personalized customer service is at the heart of every experience.
Our vision
To be recognized as a leader in hotel development and management, through innovative practices while providing our guests with comfort that stands out for its sophistication and the quality of service from our attentive staff, from coast-to-coast.
Because innovation stems from daring decisions, we believe that a business approach that challenges preconceived concepts and encourages initiative within our teams is the best way to ensure we create a unique hospitality experience for our guests.
“In any business, you have to cultivate doubt. Doubt preconceived ideas. Question what everyone else considers to be unquestionable. Think differently. It is from doubt that daring decisions are born.”
Jean-Yves Germain