Welcome TO Germain Hôtels
Each member of our team is chosen for their natural ability to take care of our guests, their energy and their enthusiasm. As a company in the midst of a national expansion, we pride ourselves on offering real opportunity for growth in all aspects of our business.
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Who we are
Germain Hôtels is more than a hotel chain. It’s a home-grown family business crafted from the expertise of three generations of the Germain family.
Germain Hôtels owns and operates Le Germain Hotels, Alt Hotels and Escad (Alt+) Hotels across Canada. Recognized as one of Canada’s 50 Best Managed Companies, it is renowned for its unparalleled hospitality and for the unique style that characterizes its hotels.
The company’s national presence and its desire to surround itself with local collaborators make it a Canadian lifestyle expert. The group’s employees are dedicated to the company’s mission, having welcomed guests for more than 5 million room nights since the company’s founding.
Welcome to our future team members
"Every satisfied guest is the product of a team effort. Behind every detail
is someone who’s done their job well. Everyone is important, because it is
precisely these types of details that separate the extraordinary from the ordinary."
In addition to being hoteliers at heart, Jean-Yves and Christiane, co-founders and co-chairs of the company, are involved in their community. Whether through sports challenges or fundraising, they inspire us and encourage us to give back.
Thanks to the support of its loyal guests, of over 1 000 dedicated employees and an adept management team, the company continues to thrive and expand.
Since happy team members go hand in hand with happy guests, we aim (and measure) at improving your happiness at work continuously. We offer various training courses to develop each person's talents and potential, and we practice feedback because we sincerely believe that we can learn from our mistakes and that we must dare in order to grow.
With no less than 120 different types of positions, all services combined, whether in one of our hotels, or in one of our 3 administrative service centers (located in Quebec, Montreal and Calgary), there are many opportunities if customer service is important to you. We encourage internal promotion, especially if you are mobile and if you master both official languages in Canada, since our expansion will resume in all provinces.
Happiness at work
Countries of origin
Because innovation stems from daring decisions, we believe that a business approach that challenges preconceived concepts and encourages initiative within our teams is the best way to ensure we create a unique hospitality experience for our guests.
“In any business, you have to cultivate doubt. Doubt preconceived ideas. Question what everyone else considers to be unquestionable. Think differently. It is from doubt that daring decisions are born.”