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Le Germain

Calgary

Le Germain Hotel Calgary

CHARCUT Roast House

Lounge Central 899

RNR Wellness Spa

Alt Hotel Calgary East Village

CHIX Eggshop

NUPO & EIGHT Restaurants

Calgary East Village

Alt Hotel Calgary University District

Calgary University District

Charlevoix

Baie-Saint-Paul (Charlevoix)

Le Germain Charlevoix Hotel & Spa

Le Bercail

Les Labours

Spa Nordique Le Germain

Halifax

Alt Hotel Halifax Airport

Sosta! Pizzeria

Halifax Airport

Montreal

Le Germain Hotel Montreal

Le Boulevardier Restaurant

Flâneur Bar Lounge

Alt Hotel Montreal

Ottawa

Alt Hotel Ottawa

Happy Goat at Alt Hotel Ottawa

Le Germain Hotel Ottawa

Norca Restaurant & Bar

Jackson Café

Escad

Brossard

Escad Hotel Quartier DIX30

Bar Les Cousins

Quartier DIX30

Alt Hotel Quartier DIX30

CRUX Comptoir

Quebec city

Quebec City

Le Germain Hotel Quebec

Quebec

Alt Hotel Quebec

Bistango

Bistango Restaurant

Saskatoon

Alt Hotel Saskatoon

Bokeh on the Plaza

St. John's

St. John’s

Alt Hotel St. John's

Terre Restaurant

Terre Restaurant & Café

Toronto

Alt Hotel Toronto Airport

Toronto Airport

Le Germain Hotel Toronto Maple Leaf Square

Bar Le Germain

Toronto Maple Leaf Square

Le Germain Hotel Toronto Mercer

Victor Restaurant & Bar

Toronto Mercer

Winnipeg

Alt Hotel Winnipeg

Merchant Kitchen

The Merchant Kitchen

Offers & Packages

Offers

Bedding

Mattresses

Gift cards

Boutique

Blog Posts List

Blog

Departments

Locations

Students

Events

Careers

History

Team

Board

Awards

Press Releases List

Press room

Sustainability

Sponsorships

Videos

About

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<figure><img src="https://assets.germainhotels.com/germain-website-assets-production/website-assets/communaute-v2.svg" alt="communauté" /></figure>
Community spirit &amp; Team members wellness
People are always at the heart of every decision we make. For us, creating an emotional connection with our teams and guests, as well as with communities across the country, is a priority.

Community involvement

From the moment we choose to run our hotel operations in a city, it's important for us to actively participate in its economic development, to offer quality jobs, to be generous to its citizens and to get involved with various local organizations.

Whether it is sponsorship or support for local events, we are always open to giving our time and energy.
<ul><li>By making themselves available to the communities where their hotels are located the members of the Germain family give their time, share their knowledge, and get involved with various organizations. </li><li>When the IT team in Quebec City had to replace all the Wi-Fi equipment (more than 50 routers) they donated the old system to the Cégep de Sainte-Foy. The routers allowed students to do practical rather than virtual labs and to create links with members of our team. We plan to do the same thing in Winnipeg and Halifax. </li><li>We are always happy to welcome students from hospitality schools for various projects. We also give lectures and training sessions at these schools and provide mentoring opportunities. </li></ul>

Generosity is one of the most important values at Germain Hotels. Our meeting rooms and lobbies are open to community members and allow us to support causes that are important to us.
• Philanthropy – For many years, Germain Hotels has shown its generosity and given back to many great causes and local organizations. You can request donations or sponsorships by filling out <a href="https://www.germainhotels.com/en/about/sponsorships" target="_blank" rel="noreferrer noopener">an application form.</a>
• Community involvement – Many of our team members are involved in worthy causes. For us, inspiring our teams to get involved and share their time and skills is a sign of generosity that we value highly. 
• Repurpose – Whenever possible, we make sure we give back to the community. Ex: when we had to replace certain items at Alt Hotel Quartier DIX30 (televisions, duvets, etc.), we held a sale and donated the money to the Grand défi Pierre Lavoie.

The values of generosity and transparency extend to our team members as well as to our board of directors and investors.
When it comes to governance, we follow best practices and are proud to have been one of Canada's 50 Best Managed Companies for more than 20 years.
<ul><li>Board of directors –Our board is made up mainly of independent members with gender diversity. </li><li>Transparency
– When making major investments, we consider financial and non-financial criteria. &gt; We ensure that we take care of each of our stakeholders (lenders, investors, shareholders, customers, employees). &gt; For the sake of transparency, we make sure that we provide all information to our stakeholders, both financial information and operational data. &gt; We hold several meetings to give financial presentations and explain our projects. &gt; Finally, we make it a point to hold a regular "Partner Summit" </li></ul>
<ul><li>Financial risk management – We have an audit committee (made up of board members and external members) which allows us to validate performance and manage financial risks. We also have six CPAs on our accounting team.</li></ul>
<ul><li>Data protection –We are at the forefront of best practices in terms of protecting our clients' data (privacy, personal details). We are legally compliant, and PCI (Payment Card Industry Security Standard) certified. Each of our employees is required to undergo cybersecurity training.</li></ul>

Germain Hotels is an open, fair, and transparent employer. We are proud of the expertise of our teams, which total some 1,500 people in Canada.
<ul><li>Recruitment &gt;  We rely on the independence of our employees and want to spotlight their know-how. &gt;  At the recruitment stage, we base our decisions on the personality of candidates rather than simply on their CVs.</li></ul>
<ul><li>Hiring and training local workers &gt; For us, this is the most direct way to have a positive effect on a community. &gt; These employees can share their knowledge of the city or region, its attractions, its features, its customs and, above all, its people. </li><li>Healthy working conditions &gt; All our employees have access to the gym in our hotels and discounts at our properties. &gt; We prioritize a human approach to work-life balance. &gt; We offer an employee assistance program (Lifeworks consultation platform and confidential tool focused on mental health). &gt; We use the OfficeVibe platform to measure employee happiness at work every week. Managers must react to the results to improve their scores. </li><li>Committee for workers aged 55 and over &gt; The aim is to identify the best ways to successfully integrate and retain people and share knowledge. </li></ul>

Sustainability also requires the training of a competent, educated and committed next generation.
<ul><li>We are proud to welcome interns (who often end up staying with us). We want to equip tomorrow's hoteliers so that they in turn can enjoy a viable tourism industry. </li><li>We have several partnerships with hotel schools. For example: scholarships and work-study programs. </li><li>We collaborate with specialized employability organizations to integrate candidates into positions adapted to their disabilities. </li><li>To develop our internal talent, we have created a training program for high potential candidates. Other training is also provided in person and online.</li></ul>

For a viable tourism industry

Grow our community involvement program

In the past year, we relaunched our national donations and sponsorships program.  Donations and sponsorships are a great way to ensure that the generosity of Germain Hotels continues to reach far beyond our own establishments.
The arrival of our <a href="https://www.germainhotels.com/en/about/sponsorships" target="_blank" rel="noreferrer noopener">new platform</a> has enabled us to take a more local approach to working with organizations. 
Value of donations in 2023:  over 300,000$ (April to December 2023) Number of local causes supported: 600

Our 2024 goal 
Add volunteer involvement to our philanthropic efforts in our hotels

Our vision for our community engagement

Discover our pillars

Our actions are based on three pillars, which are rooted in our corporate culture and guide our decisions every day.

Before we make any decisions, we consider the long-term implications.

Sustainable projects

Prioritizing local suppliers is one of our priorities.

Local sourcing

Lorsqu’on s’installe dans une nouvelle ville, il est important pour nous de participer activement à son développement économique, d’être généreux envers ses citoyens et de nous impliquer auprès de diverses organisations locales.

Esprit de communauté  | À propos | Germain Hôtels

Community spirit