Community spirit & Team members wellness

People are always at the heart of every decision we make. For us, creating an emotional connection with our teams and guests, as well as with communities across the country, is a priority.

Community involvement

When we open a property in a new city, it is important for us to actively participate in its economic development, be generous to its citizens, and get involved with various local organizations.

For a viable tourism industry

Whether it is sponsorship or support for local events, we are always open to giving our time and energy.

  • By making themselves available to the communities where their hotels are located the members of the Germain family give their time, share their knowledge, and get involved with various organizations.

  • When the IT team in Quebec City had to replace all the Wi-Fi equipment (more than 50 routers) they donated the old system to the Cégep de Sainte-Foy. The routers allowed students to do practical rather than virtual labs and to create links with members of our team. We plan to do the same thing in Winnipeg and Halifax.

  • We are always happy to welcome students from hospitality schools for various projects. We also give lectures and training sessions at these schools and provide mentoring opportunities.

Our 2023 community spirit target

Grow our community involvement program

Our Actions

> Set goals and guidelines for our donations and sponsorships program
> Then implement a community involvement program with our employees

Our vision

« I believe that inspiring our teams to get involved and to share their time and skills is an extremely important value.»

—Hugo Germain, VP Operations

Accompany our team members in the development of their skills

Our actions 

> Following an analysis of the needs related to the development's skills,
> establish and deploy the skills development plan.

Our vision

« Taking care of our world comes naturally to us. We have a human approach and a listening ear that makes us stand out.»

-Clarah Germain, Director of Lodging, Alt St. John's Hotel

Discover our pillars

Our actions are based on three pillars, which are rooted in our corporate culture and guide our decisions every day.

Sustainable projects

Before we make any decisions, we consider the long-term implications.

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