TERMS AND CONDITIONS

Food & Beverage

In order to ensure that all details of your event can be executed flawlessly we require that all menu selections and specific details be finalized 7 business days in advance. Final attendance for each event must be specified at least 72 business hours in advance. This number will be considered your minimum guarantee and is not subject to reduction. Should a final guarantee not be received at the scheduled due date, the hotel will assume and invoice the expected attendance according to the original contract or banquet event order

Our menu prices and items are subject to change and ingredients may vary based on seasonality or availability. All food & beverage must be purchased through the hotel and served by hotel staff. All pricing is guaranteed ninety (90) days prior to your event date. All menu pricing is provided on a “per person” basis unless otherwise stated

Service Charge, Gratuities, Taxes

All prices (including room rental, food, beverages) are subject to 18% banquet service charge and applicable taxes currently 13% HST. The banquet service fee includes: tips for servers, porters, supervisors and kitchen employees; the Hotel's administrative costs associated with staffing and services; and other costs such as maintenance of the banquet facility for the Hotel. The banquet service charge is distributed between: tips for the servers, porters, supervisors and kitchen employees (up to 76% to a max of $7 per hour); the Hotel's administrative costs; and banquet facility costs for the Hotel.

Beverage Information

The hotel is responsible for compliance with all bylaws and local regulations of the Liquor Control Board of Ontario Act. The hotel reserves the right to inspect and regulate all private parties, meetings and receptions

Allergies and Dietary Restrictions

The Hotel can accommodate allergies and dietary restrictions with the exception of Kosher offerings. Please note the we offers products with peanuts, tree nuts, soy, milk, eggs and wheat. While we take steps to eliminate the risk of cross contamination, we cannot guarantee that any of our products are safe to consumer for people with air born allergies. Please let you Catering Coordinator aware of any allergies and dietary restrictions 2 business day prior to you event.

Music

For events with either live music or recorded music, royalty fees are to be paid. SOCAN is an organization which upholds the rights of music creators and their publishers. RE SOUND represents the rights of artists and record companies. Monies collected are submitted directly to these organizations who in turn distribute the royalties to the entitled creators and publishers. Please inquire with your Catering Coordinator for details on applicable fees

Signage

The hotel does not permit affixing anything to the walls, doors or ceilings that would potentially leave damage. Promotional materials or signage must be of a professional nature and are subject to approval. Signage may only be displayed directly outside your de signated function room. The hotel reserves the right to remove signage that is not prepared in a professional manner or is inappropriate.

Delivery & Storage

Due to limited storage space, packages for meetings may be delivered to the hotel a maximum of two days prior to an event. Large delivery requirements must be arranged in advance, storage must be reserved and is subject to applicable fees. All material must be clearly labeled with company name, function name, date of event and on site contact. Package handling fees may be applicable. The hotel will not be responsible for damage or loss of any items left on the premises prior to, during or following an event

Linen, Décor, Entertainment

Standard linens and napkins are available for social events through the hotel at no additional cost. Specialty linens, décor and entertainment are available through outside sources which your catering coordinator is happy to assist with recommendations