Best rate promise | Online claim form
In our hotels, we’re passionate about ensuring every guest who stays with us has an unparalleled experience — and that includes unparalleled room rates. We’re so confident about our rates that if you find a lower rate for one of our rooms on any other website, we’ll match it — plus extend you an extra 10% discount.
How to submit a claim?
You can submit a claim in 3 simple steps.
1) Find a lower rate online that meets the specified conditions.
2) Reserve your room to generate a confirmation number.
3) With your confirmation number in hand, complete the online claim form below or contact us by phone.